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Season Ticket Holders can exchange tickets into another performance of the same show if you can’t make it. For most shows, you have up to 48 hours prior to your performance (or by 5pm Friday for weekend shows) to complete your exchanges.

To exchange your tickets: 

1. Log in to your account 
2. Select ‘My Tickets’ from the top navigation bar
3. Select the show you wish to exchange. 
4. Click the ‘exchange’ icon in the top right hand corner.
5. Select a new performance day and time.
6. Choose your seats from the interactive seating map.

If you exchange into a higher priced seating location or performance, you will be charged the difference at the time of the exchange. Additional restrictions may apply.

Season Ticket Holders can buy extra tickets for most performances ahead of the public on sale. To purchase additional tickets for an individual show:

1. Log in to your account. 
2. Select ‘Buy Tickets’ from the top navigation bar.
3. Select your show.
4. You will then be guided through the purchase process.

Please note subscriber additional tickets purchased by phone or online will incur an additional $12.00 per ticket service fee. There is an eight (8) ticket limit per account, billing address or credit card.

Yes! Once you have renewed your Season Ticket Package, you will have the exclusive opportunity to upgrade or move your seats and/or performance date, after the renewal deadline. Our easy, self-service tool allows renewing Season Ticket Holders to review and choose new seats using an interactive seat map. You will be notified via email when the upgrade period begins.

Season Ticket Holders will be notified via email when individual show ticket exchanges are available. To change your seats for an individual show, log into your account here.

After the new Broadway season is announced, you will have priority access to renew your existing package seats. To renew your Season Ticket Package(s), log in to your account here and pay the existing invoice on your account. You will have the opportunity to add any season options at this time, as well.

To purchase a Broadway Season Ticket Package, create or log in to your account here. At the top of the page in the navigation bar, click ‘Buy Season Package.’ From there, select the day and time you’d like to attend your Broadway shows, and you will be guided through the buy process.