There are two ways to join, either via an invitation emailed to you, or as part of your Season Ticket Package renewal. If renewing by phone or in person, just be sure to tell the agent you’d like to use Auto Charge moving forward. Once enrolled, we’ll renew you automatically season after season.
Before the season is announced, you will receive an email containing a reminder of the credit card on file, the date we will charge the card, the amount we will charge the card, and if you are using the payment plan – the total amount for your Season Ticket Package renewal.
A few days before the season announcement, we’ll charge your card on the date listed in the email and according to your designated payment plan (single payment or installments). Once successfully renewed, we’ll send a confirmation email. If we run into any issues with your payment method, we will be sure to let you know via email so you can go online or call us to renew your seats.
If you change your mind once the season is announced, contact us by the renewal deadline and we will cancel your Season Ticket Package and provide a full refund.
When it is time for Auto Charge participants to redeem their benefits, Season Ticket Holders will be contacted via email for more information on how to do so. Please make sure we have an updated email address in your account.
You will be automatically renewed season after season, and we will always notify you prior to charging your card.
If you would like to keep your season seats but opt out of Auto Charge, simply call the Season Ticket Holder hotline at (800) 216-7469 to be removed from the program. We will no longer renew your seats automatically each year. To keep your seats, you will need to renew online, by phone, or in person before the designated renewal deadline.