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Broadway Across America

You should join Auto Charge because:

  • We’ll offer RESERVED SEATING CLOSE TO THE STAGE AT THE SEASON REVEAL for Auto Charge accounts.  A dedicated RSVP link will be sent in your enrollment confirmation.
  • You will be FIRST IN LINE to buy additional tickets for a select show in the upcoming season. (Some restrictions may apply. Please make sure we have an updated email address in your account.)
  • Auto Charge accounts that successfully renew will receive a$25 FOX CITIES PERFORMING ARTS CENTER GIFT CARD for use during the 2020-21 season.
  • It’s the EASIEST WAY TO KEEP YOUR SEATS by letting our team renew your Season Ticket Package for you. Never miss a renewal deadline and risk losing your seats.
  • We offer a MONEY-BACK GUARANTEE. If you decide you don’t want to renew for any reason, you can receive a full refund as long as you contact us by 5:00 PM on the Renewal Deadline.

About Auto Charge

Auto Charge is a risk-free, convenient service offered to handle the renewal process on your behalf to ensure you never miss a deadline.

If you change your mind once the season is revealed, contact us by the renewal deadline, and we’ll refund you in full and cancel your seats.

  • There are two ways to join, either via an invitation emailed to you, or as part of your Season Ticket Package renewal. If renewing by phone or in person, just be sure to tell the agent you’d like to use Auto Charge moving forward. Once enrolled, we’ll renew you automatically season after season.
  • Before the season is announced, you will receive an email containing a reminder of the credit card on file, the date we will charge the card, the amount we will charge the card, and if you are using the payment plan – the total amount for your Season Ticket Package renewal.
  • A few days before the season announcement, we’ll charge your card on the date listed in the email and according to your designated payment plan (single payment or installments). Once successfully renewed, we’ll send a confirmation email. If we run into any issues with your payment method, we will be sure to let you know via email so you can go online or call us to renew your seats.
  • If you change your mind once the season is announced, contact us by the renewal deadline and we will cancel your Season Ticket Package and provide a full refund.
  • When it is time for Auto Charge participants to redeem their benefits, Season Ticket Holders will be contacted via email for more information on how to do so. Please make sure we have an updated email address in your account.
  • You will be automatically renewed season after season, and we will always notify you prior to charging your card.
  • If you would like to keep your season seats but opt out of Auto Charge, simply call the Season Ticket Holder hotline at (800) 216-7469 to be removed from the program. We will no longer renew your seats automatically each year. To keep your seats, you will need to renew online, by phone, or in person before the designated renewal deadline.

FAQ

The 2020-21 Kimberly-Clark Broadway Across America- Fox Cities Season will be announced on March 9, 2020.

The renewal deadline for the 2020-21 Kimberly-Clark Broadway Across America- Fox Cities Season is March 30, 2020.

Yes! You will receive your same Season Ticket Package seats to all the shows included in the most complete season package.

In seasons where there are Season Options – shows that can be purchased in addition to those included in Season Ticket Package(s) – Season Options will not be included in your automatic renewal and an additional purchase is required. Auto Charge participants will have first access to buy tickets to Season Options because their renewal will be done already at the time of announcement.

All renewed Season Ticket Holders, including Auto Charge participants, will be eligible to participate in the online upgrade process after the renewal deadline.

We will communicate with you every step of the way. Before the season is announced, you will receive an email with the total and the exact charge date so there are no surprises.

In order to ensure a seamless process on the announcement day, we will charge your credit card a few days before and get in touch if there are any issues.

No problem! If you change your mind after we announce the shows, there is a 100% money-back guarantee if you contact us before the renewal deadline.

The deadline to sign up for Auto Charge for the 2020-21 season is Monday, February 24, 2020.

Don’t worry! You will receive an email after the season has been announced with a link to renew in Account Manager. You can add Auto Charge as part of your renewal invoice.

Yes, you have the choice to pay in a single payment or use our installment plan for no additional fee.

If you select the payment plan option, the first charge will be 1-3 days before the season announcement (we will email you in advance with the amount). The subsequent payments will be charged monthly on, or around, the 1st of every month. We will send you a reminder by email before each subsequent payment plan charge.