To protect the health and safety of our staff and the community, The Fox Cities Performing Arts Center will temporarily be closed effective Wednesday, March 25, 2020.
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Broadway Across America

COVID-19 Credit Terms and Conditions

The Band’s Visit

Credit will be issued only when you click on the “CREDIT MY BROADWAY ACCOUNT” button in the email you received or automatically if you do not respond by the April 9, 2020 5:00pm CT deadline referred to in the email you received. Credits will be applied to all applicable accounts on or about April 10, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on season ticket additional or group sales tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Kimberly-Clark Broadway Across America – Fox Cities Series performances (including season ticket packages, season ticket additional tickets, group sales tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 1.800.216.7469 or log in to your account at https://am.ticketmaster.com/fcpac. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. Credit expires 5 years from the date of issuance. Clicking the “CREDIT MY BROADWAY ACCOUNT” button in the email you received to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Fox Cities Performing Arts Center and Broadway Across America. Fox Cities Performing Arts Center and Broadway Across America are not responsible for the ticketing practices put in place by secondary ticket providers.

COVID-19 Donation Terms and Conditions

The Band’s Visit

Fox Cities Performing Arts Center is a 501(c)3 tax-exempt organization. Your donation will be tax-deductible to the extent allowed by law. Fox Cities Performing Arts Center will send you a tax receipt by January 31, 2021. Please contact Fox Cities Performing Arts Center directly should you have any questions regarding your receipt.

COVID-19 Refund Terms and Conditions

The Band’s Visit

If you elect to receive a refund, our team will refund the value of your tickets to your original method of payment. Refund value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges paid on season ticket additional or group sales tickets. Refunds will be processed on or about May 6, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Fox Cities Performing Arts Center and Broadway Across America. Fox Cities Performing Arts Center and Broadway Across America are not responsible for the refund practices put in place by secondary ticket providers.